Terms and Conditions 100cuxi – Malaysia Platform Usage Guidelines

These Terms and Conditions ("Terms") govern all aspects of your use of the 100cuxi platform, including the website, mobile app, and all related services. This document constitutes a legally binding agreement between you ("User" or "Member") and 100cuxi ("Platform", "We").

By accessing, registering for, or using any part of the 100cuxi platform, you automatically agree to be bound by all terms stated herein. If you do not agree with any part of these terms, you are required to stop using our platform immediately.

To register and use the 100cuxi platform, you must meet all of the following eligibility criteria:

• Age limit: You must be at least 18 years on the date of registration.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Location: Use of the platform must not violate any laws or regulations applicable in your location.
• Accurate information: All information you provide during registration and throughout your use of the platform must be truthful, accurate, and current.
• Non-staff: 100cuxi staff and their immediate family members are not permitted to hold active accounts with real-money wagering.

Each user is only permitted to register and maintain one (1) account only on the 100cuxi platform. Owning more than one account, whether using a different name, phone number, email address, or payment method, is strictly prohibited.

During registration, you are required to provide accurate and complete information including your full name, phone number, date of birth, and any other details requested. False or incomplete information may result in your account being suspended and all wins forfeited.

• Your account password is entirely your responsibility — keep it secure and do not share it with anyone.
• All activity that occurs on your account is your responsibility, unless you promptly report unauthorised access to our support team.
• The KYC (Know Your Customer) process is required before your first withdrawal is processed. Documents that may be required include a national ID, bank statement, or other supporting documents.

100cuxi supports a wide range of popular payment methods in Malaysia, including online bank transfers (FPX), e-wallets, and cards. All deposits are processed through secure, encrypted payment channels.

• Minimum deposit limit: The minimum deposit amount is as stated on the platform's Deposit page.
• Processing: Deposits are typically credited to your account within minutes once payment is confirmed by the payment processor.
• Currency: All transactions are processed in Malaysian Ringgit (MYR).
• Payment method: The payment method used for deposits must be registered in the same member's name. We do not accept payments from third parties.
• Failed deposit: If your deposit has not been credited within 30 minutes, contact the 100cuxi support team with proof of payment for verification.

Withdrawals from your 100cuxi account are subject to the following conditions:

• KYC verification must be completed before your first withdrawal request is processed.
• Funds may only be withdrawn to a bank account registered in the same member's name.
• Daily and weekly withdrawal limits apply according to your account level. VIP members enjoy higher limits.
• Approved withdrawals are typically processed within 1 to 24 hours on business days.
• Funds received through bonuses must meet the specified wagering requirements before they can be withdrawn.
• 100cuxi reserves the right to delay withdrawals for security review purposes if suspicious activity is detected.

100cuxi offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms and conditions set for each offer. General bonus terms are as follows:

• All bonuses carry a wagering requirement that must be met before wins from the bonus can be withdrawn.
• Bonuses are valid for one account, one device, and one IP address only. Bonus abuse through multiple accounts will result in all involved accounts being suspended.
• 100cuxi reserves the right to void any bonus obtained through fraudulent means or in violation of promotional terms.
• Unused bonuses that exceed the specified validity period will expire automatically.
• Some games may not count or may count at a different rate towards bonus wagering requirements — please check the terms of each promotion.

All games in the 100cuxi lobby use RNG (Random Number Generator) technology certified by independent auditing bodies, ensuring every outcome is random and fair. The following terms apply to all gaming activity:

• Game results recorded by the 100cuxi system are final and cannot be disputed unless there is clear evidence of a technical fault.
• In the event of a technical disruption during gameplay, all affected bets will be returned to the player's account balance.
• Wins resulting from technical errors, software bugs, or system failures are void and 100cuxi reserves the right to cancel such wins.
• Minimum and maximum wagering limits vary by game type and account level. Check the applicable limits before starting a gaming session.

The following activities are strictly prohibited on the 100cuxi platform and may result in account suspension or termination, as well as legal action:

• Money laundering: Using the platform for money laundering or illegal financing purposes.
• Fraud: Any form of fraud including identity falsification, use of stolen credit cards, or false payment information.
• Bonus abuse: Registering multiple accounts or using unauthorised methods to exploit promotions.
• System attacks: Attempting to hack, disrupt, or damage the platform's technical infrastructure.
• Collusion: Colluding with other players to gain an unfair advantage in games.
• Automation: Use of bots, automation software, or any non-manual method of playing.

Closure by Member: You may close your account at any time by contacting the 100cuxi support team. Before closure, ensure all pending withdrawals have been processed and no active bonus conditions remain.

Closure by 100cuxi: We reserve the right to suspend or terminate an account without prior notice if:

• The member violates any terms stated in this document.
• Fraudulent or abusive activity detected on the account.
• The member fails to meet KYC requirements within the specified period.
• There is a directive from a legal or regulatory authority.

In cases of closure due to a breach of terms, 100cuxi reserves the right to withhold any account balance associated with the activity that violated those terms.

100cuxi is not liable for any loss, disruption, or damage arising from:

• Unauthorized access to your account resulting from your own negligence in safeguarding your password.
• Service disruptions caused by circumstances beyond our control, such as internet outages, natural disasters, or third-party infrastructure failures.
• Losses incurred through gameplay that occurred legitimately under the established game mechanics.
• Game outcomes based on incorrect or misinterpreted information by the player.

100cuxi's maximum liability to any member under any circumstances is limited to the total amount deposited by you in the 30 days preceding the claim.

100cuxi reserves the right to amend, update, or modify these terms and conditions at any time without prior notice. Amendments take effect immediately upon publication on our website and platform.

It is your responsibility to review this Terms and Conditions page periodically for any changes. The "Updated" date at the top of this page will indicate when the latest amendment was made.

If you have any questions, concerns, or complaints regarding these terms and conditions, please contact the 100cuxi support team via:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Email: [email protected] (displayed as text only)

Our support team is available to assist you in both English and Bahasa Malaysia at all times. We aim to respond to all enquiries within 2 working hours.

For issues related to responsible gaming or self-imposed account limit requests, please visit the Responsible Gaming ours.